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Now Hiring: Integrated Behavioral Health Program Manager

We'd love to chat with you! Please reach out or send your resume to April Malan, Chief Operations Officer at amalan@montanapediatrics.org

Over the last year, we performed a pediatric IBH landscape analysis in order to understand the mental health needs of Montana’s children, as well as current avenues of support.

From this work we identified several gaps in care due to a variety of factors including behavioral health provider scarcity, geographic barriers and challenges due to funding structures.

We’ve built an integrated behavioral health model to address these barriers using a multi-pronged approach with our team of pediatric therapists, pediatricians specializing in mental health, and pediatric psychiatric providers.

First, we provide quality, brief targeted therapy and medication management via telehealth.

Second, we offer primary care physicians the opportunity to consult with our pediatricians and pediatric mental health specialists in order to enhance the care completed in PCP offices.

What makes us different from other programs is that we have frequent communication with our rural PCPs, ensuring continuity of care. In addition, we provide virtual services, minimizing barriers to care associated with geographic challenges and allowing Montana Pediatrics to serve multiple communities simultaneously.

Finally, we are an agile team with the ability to see patients within a week of referral, which is a fraction of current wait times that range from 3 to 12 months.

Who We Are

We are healthcare innovators and pediatric providers working together to improve access and health equity through providing high-quality, coordinated telemedicine care to the children of Montana. We create opportunities for physicians across Montana to collaborate. We believe that teamwork, clinical care, and technology can transcend our vast geography to improve the lives of Montana’s families and the future of healthcare in our state. We are unified by the shared goal to make the world better for everyone who cares for Montana’s children.

Your Role with Our Team

As a Program Manager, your primary responsibility is to lead Montana Pediatrics’ efforts in developing, implementing, and evaluating assigned pediatric programs and projects assigned by leadership within and across partner organizations. You are responsible for analyzing integration efforts to determine barriers to true integration, developing solutions to overcoming these challenges, and collaborating with system leadership to make necessary changes to alleviate barriers. You are responsible for overseeing day-to-day aspects of pilots and long-term projects, including planning, growth, staffing, and quality improvement. You will coordinate with senior leadership to develop annual program goals and objectives, and explore opportunities for growth. Your role will often expand beyond specific programmatic efforts into organization-wide initiative support as determined by leadership.

Job Details

  • Who You Are

    We are especially interested in individuals with experience in healthcare, whether that be as a clinician OR as a contributing member of a multidisciplinary team. You are a systems thinker and a strong individual contributor who can synthesize and multitask. You have the ability to utilize and leverage technology and software not only in your day to day work but also in development of innovative solutions to providing healthcare in Montana. You are communicative, relational, and manage many balls in the air with an insatiable drive to improve healthcare for children in Montana.

  • What is Needed in This Role

    • Bachelors in related healthcare field, Masters preferred
    • At least 2 years experience in the healthcare field with a proven track record of implementing and managing programs/service lines or
      • At least 2 years experience implementing, maintaining, and improving projects and project management skills
    • A clinical background is advantageous
    • Previous non-profit experience is advantageous
    • Willingness to travel is essential
    • Baseline understanding of the health care delivery system and the willingness to always learn more
    • The drive and tenacity to improve healthcare delivery systems through innovative and out-of-the-box solutions
    • Excellent interpersonal skills with the ability to work across multiple healthcare disciplines both internally and externally to stakeholders
    • Excellent organizational skills, detail-orientation, a self-starter, possess critical thinking skills and is able to set priorities and function as part of a team as well as independently
    • Excellent verbal and written communication skills including the ability to communicate effectively with various audiences
    • A deep belief in the importance of listening to and placing those we serve at the center of all we do. This is NOT healthcare as usual!
    • The ability to identify areas in need of improvement and serves an active role in developing solutions
    • A strong belief in the organization’s mission
    • The ability to identify individual areas of necessary personal growth or learning and actively seek mentorship, education and support to ensure individual and organizational success
    • The ability to respond to, and provide direction in a changing workload in a positive and professional manner.
    • A willingness to take out the trash, change the printer ink, run an errand and generally integrate with our small team as a full partner for whom no challenge is too big and no task too small

  • Your Focus

    The major focus for this position is integrated behavioral health programs. This includes the continuation, refinement, and growth of an existing pilot program as well as expanding efforts to other areas of the state. Other duties and program support roles will be assigned.

  • What You Will Accomplish

    • Evaluating our Integrated Behavioral Health (IBH) pilot programs
    • Developing project plans and spearheading implementation of IBH program opportunities
    • Working with our healthcare organization system partners to learn about their current state of mental health delivery
    • Identification of opportunities to collaborate and share resources with partner organizations
    • Developing relationships and participating with other IBH and behavioral healthcare providers/agencies in order to strengthen our and our partner’s presence as behavioral healthcare providers in Montana
    • Other duties & program support roles as assigned

  • Nitty-Gritty Details

    • This position is full-time (40 hours M-F)
    • Benefits included
    • Montana Pediatrics has locations in Missoula and Kalispell, however, telecommuting can be available for the right candidate

We'd love to chat with you! Please reach out to April Malan, Chief Operations Officer at amalan@montanapediatrics.org

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