Frequently Asked Questions

For the most part, we open when primary care offices close, meaning were the only pediatric-specific form of care that is open overnight and on weekends!

Weekday Evenings/Nights
6:00pm to 7:30am Monday through Friday

Weekends
6:00pm Friday to 7:30am Monday

We strive to be the most accessible form of pediatric-specific after-hours care in Montana whether you have health insurance or not.

We accept all forms of health insurance in Montana, including Montana Medicaid/Healthy Montana Kids (HMK). If you choose to use insurance for your visit, the cost will depend on your individual insurance plan, though typically a Montana Pediatrics on-demand visit will cost less than what you’d typically pay for an office visit.

If you prefer to self-pay without insurance, we also provide cash pay options.

For anyone worried about covering the cost of care, whether you have insurance or not, our financial assistance fund is easy to use and can cover the cost of your visit with us. For information on our financial assistance fund, please click here.

Unfortunately, Montana is lacking when it comes to high-quality options for pediatric care on evenings and weekends. Traditional phone calls are limiting in their ability to provide for accurate diagnoses, urgent care clinics are filled with germs (and designed for adults!), and ERs are expensive avenues for care that should be reserved for true medical emergencies.

If your child is experiencing a true medical emergency, please call 911. Otherwise, a Montana Pediatrics on-demand visit is the perfect place to be for when you’re concerned about your child’s health. We see a wide range of cases every day, including things like stomachaches, colds, fevers, sore throats, pink eye, rashes, bug bites, sprains, scratches, head injuries, and more!

We often hear how surprised parents are by all of the things we can see and treat via telemedicine!

An on-demand visit is still a really great place to start. While rare, if your child needs an elevated level of care beyond what we can do via a video-visit, we will help facilitate that transfer as much as possible.

1. If your child needs specific testing done that requires an office visit, we will most often suggest you complete that testing with your child’s Primary Care Provider’s office. We’ll make sure the notes from your visit with us are sent to your child’s PCP to ensure everyone is on the same page about your child’s care.
2. In the rare case your child does need to visit an emergency room, our providers will call the hospital you are going to and connect with the care team about your incoming child, provide background details, and provide a valuable pediatric-specific perspective.